Mychart.capecodhealth.org Login (2024)

FAQs

Why can't I log into my MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account.

At Cape Cod Healthcare, we believe in making healthcare as convenient and easy for you as possible, so that you can be as healthy as possible. For questions about the MyChart Patient Portal, call the MyChart Support Line at 508-957-8888. Our help desk is available seven days a week from 7 a.m. to 7 p.m.

An email with a link to reset your password will be sent to the email address you used when signing up for MyChart. If you do not have a valid email address on file, contact the MyChart help desk at 800-318-4246. They will help you regain access to your MyChart account.

When you created your account, you selected security questions that only you know the answers to. If you forget your password or username, we'll ask you these questions. If you can't remember the answers, contact the Marketplace Call Center to unlock your account.

Log into your MyChart account.

Check your email. We'll send a verification code to the email address you have connected to your MyChart account. Copy and paste the verification code into your MyChart log in screen, then proceed into your MyChart account.

Steps to recover username

If you forget your username, you will be asked to verify your first name, last name, date of birth and ZIP code. Once you click the submit button, an email from mychart@ohsu.edu will be sent to your email containing your MyChart username. The email subject will say “MyChart Verification code."

Access MyChart

For technical assistance, please call our MyChart Patient Support Line at 508-957-8888.

Note: MyChart is an Epic branded name. Your organization may use a different name for their patient portal. Access the application on your personal device. Carefully review the app's terms and conditions.

Why can't i log into MyChart? ›

If you're having trouble logging in, click the “Forgot Username?” or “Forgot Password?” link below the login fields for assistance. You will go through two-step verification to verify your identity so you can recover your username or password.

Patients who wish to participate will be issued a MyChart activation code during their clinic visit. This code will enable you to log in and create your own username and password. If you were not issued an activation code, you may call your primary care clinic to get one or ask to sign up during your next office visit.

MyChart by Epic

Founded in a basem*nt in 1979 with 1 ½ employees, Epic develops software to help people get well, help people stay well, and help future generations be healthier. There are over 305 million patient charts in Epic, representing patients from all 50 states and over a dozen countries.

Most likely, you have tried to access your MyChart account 5 times in a row using the wrong password. If you do this, for security purposes, your account is disabled. If your account becomes disabled, you should call 740-454-5008.

MyChart works best on up to date browsers such as Microsoft Edge, Mozilla Firefox, Safari and Google Chrome. You can download several of these browsers for free.

If you are experiencing problems such as being logged out immediately after logging in, an extension or add-on in your web browser may be causing problems with MyChart. Use the links below to learn how to disable extensions and add-ons in some of the most popular web browsers.